Mack Trucks announced a new package for customers that will further maximize their uptime via Mack® Over The Air, Mack’s best-in-class remote programming solution that allows for remote software updates and the setting of vehicle parameters.
The Mack Parameter Plus package, now available for order, enables customers to make up to 50 parameter updates per 12-month period on all model year 2018 and newer Mack vehicles equipped with Mack GuardDog® Connect. Previously, customers were able to make just two parameter updates per year as part of their Uptime contract subscription. There is no limit for Mack-initiated software updates used to continuously enhance product performance.
“We consistently seek out ways to improve Uptime for our customers,” said John Walsh, vice president of marketing for Mack Trucks. “Mack Parameter Plus enables customers to bundle their parameter updates into a cost-effective package, and since it’s built on Mack Over The Air capabilities, customers’ valuable schedules are not disrupted while the parameters are set. Parameters help tailor the truck to the job and help customers comply with regulations such as road speed and idle shutdown. ”
Mack Parameter Plus also is available for previously purchased vehicles with Mack EPA 2017 engines.
Mack Over The Air delivers software and parameter updates directly to a customer’s truck through Mack GuardDog Connect, Mack’s fully integrated telematics solution. Working with Mack OneCall™ agents, the updates are scheduled for when it works best for the customer.
“The parameters can be set while the driver is available, such as when at lunch, since most updates take just a few minutes to set,” said David Pardue, vice president of connected vehicle and contract services for Mack Trucks. “As long as the key is in the ignition and the truck is parked, the remote update can be delivered.”
Mack Over The Air is just one capability in Mack’s suite of Uptime offerings under Mack Connect, which integrates intelligent software, predictive analytics and driver assist technologies into three pillars to improve productivity: connected support, connected business and connected driving.
Along with setting the speed limit, other parameters include the shifting of the engine into economy mode or performance mode.
Mack Trucks today announced a new package for customers that will further maximize their uptime via Mack® Over The Air, Mack’s best-in-class remote programming solution that allows for remote software updates and the setting of vehicle parameters. The Mack Parameter Plus package enables customers to make up to 50 parameter updates per 12-month period on all model year 2018 and newer Mack vehicles. Previously, customers were able to make just two parameter updates per year as part of their uptime contract subscription.
Mack Trucks Adds Standard Shock Absorbers to Factory Auxiliary Axles
Mack Trucks’ factory-installed auxiliary axles on Mack® Granite® models now feature standard shock absorbers for improved ride comfort, durability and tire life.
By absorbing and helping reduce excessive vibrations, the shocks help improve durability of the auxiliary axles and the complete vehicle. They also help prevent uncontrolled axle hop and increase auxiliary axle tire life, cutting tire costs for customers. The smoother operation also reduces vibration transferred to the cab to improve driver comfort.
“Mack’s factory-installed auxiliary axle options offer an integrated solution that improves lead time to customers who need to meet stringent bridge laws,” said Tim Wrinkle, Mack Trucks construction product manager. “And now, with standard shock absorbers, we’re lowering those customers’ total cost of ownership, while improving the everyday comfort of their drivers.”
Mack factory-installed auxiliary axles are tested and validated to Mack standards, and feature Huck Bolt installation for added durability. The auxiliary axles are factory aligned and their operation is fully integrated. In addition to laser-engraved axle up/down switches on the dash, operation of the axle is preprogramed to raise when reverse is selected and during key-off.
Mack’s factory-installed auxiliary axles with standard shock absorbers are available on Mack Granite axle forward and axle back models.
Available in multiple configurations to meet a wide variety of customer applications, the Mack Granite is the job site gold standard. Available engine options include the 11-liter Mack MP®7 and the 13-liter Mack MP8. The Mack mDRIVE™ HD 13-speed automated manual transmission is standard. Featuring a low-ratio creeper gear, the 13-speed mDRIVE HD improves job site startability, while maintaining good on-road fuel efficiency.
Mack Granite models also offer all-day comfort, thanks to an ergonomically designed interior developed with input from thousands of drivers. Commonly used switchgear has been relocated and placed within easy reach of drivers, while new Mack exclusive seats were designed in partnership with industry leader Sears Seating.
Mack Trucks is making shock absorbers standard on factory-installed auxiliary axles for its Mack® Granite® models to help reduce tire wear and improve driver comfort.
For more information, visit macktrucks.com