Wednesday, March 6
Becoming a league of your own isn’t about being number one in a league that includes everyone else; rather, it’s about becoming so good at what you do that you create a different league — and you’re the only member. Despite your product, service, price or location, creating extreme differentiation in customer experience is the key to becoming a league of your own. Hear customer experience data demonstrating “getting the wow” is worth it, and learn steps for how everyone in an organization can positively impact the customer experience and build a league of their own or take a current one to new levels of performance.
Presented by: Dave Anderson, Author, Speaker, President of LearnToLead
This session is not included in any registration package — it is available for purchase separately.