Attendee FAQs

What is The Work Truck Show®?
What is the Green Truck Summit?
Where is Indiana Convention Center?
When and where is The Work Truck Show 2020?
What are Work Truck Show exhibit hall hours?
How do I register for Work Truck Show 2020?
How much does it cost to attend this event?
How can I get registration discounts?
I just registered. How do I know if it went through?
Will Fleet Technical Congress be part of the 2020 program?
I registered for basic access to the exhibit hall. Can I upgrade to a package?
Can I register on-site? When is on-site registration open?
Do I need an educational package to attend a chassis update session?
What will I receive when checking in at the Show?
Can I rent a scooter at the Show to more easily cover the exhibit hall?
Where can I locate a map of the Convention Center?
Can you recommend a place to stay?
Do I need a car? Is convenient parking available?
Will there be shuttles to/from my hotel and Indiana Convention Center?
How do I find out which companies are exhibiting?
What will I find in the exhibit hall?
Is there an additional exhibit area in 2020?
Can I preview the floor plan?
Is there a place in the Convention Center where I can hold a brief, informal business meeting?
Is there a Work Truck Show 2020 app?
Any tips on what I should wear?
Should I bring anything special?
How do I learn more about becoming a sponsor and exhibiting at the Show?
How can I find out the latest Work Truck Show news?
Are you offering a Work Truck Show 2020 mug?
Do I need a special license to drive vehicles at The Work Truck Show Ride-and-Drive?
I have a question that hasn’t been answered here. Can you help?

What is The Work Truck Show®? For two decades, North America’s largest work truck event has helped the commercial vehicle community discover innovative solutions, overcome challenges and achieve goals.

The Show is your chance to see the newest industry products, choose from a broad range of training courses and gain access to engineering representatives from hundreds of exhibiting companies. Interact with thousands of industry professionals, find answers to technical issues, and talk shop with peers at special events and receptions.

Connect with us on Facebook at facebook.com/TheWorkTruckShow and Twitter @WorkTruckShow with the official Work Truck Show hashtag #worktrucks20.
Back to top

What is the Green Truck Summit? Held in conjunction with The Work Truck Show since 2009, Green Truck Summit is the industry’s premier conference on clean energy innovation for commercial vehicles. Gain insights on new productivity options and advanced technology implementation from regulatory agencies, fleet managers, vocational truck manufacturers, and stakeholders of various industry trade associations and professional societies.
Back to top

What is Manufacturer and Distributor Innovation Conference? This event offers commercial truck manufacturers, upfitters, distributors and body builders insights on improving manufacturing efficiency and business results. Presenters will share real-world shop improvement strategies, including building a better team, maximizing productivity, and leveraging available technology and resources.
Back to top

When and where is The Work Truck Show 2020? The Work Truck Show 2020 takes place March 3–6, 2020, at Indiana Convention Center, 100 South Capitol Ave., Indianapolis, IN 46225. SessionsGreen Truck Summit, and Manufacturer and Distributor Innovation Conference begin March 3; the exhibit hall is open March 4–6. 
Back to top

Where is Indiana Convention Center? Indiana Convention Center is located at 100 South Capitol Ave., Indianapolis, IN 46225. Visit icclos.com for maps and interactive driving directions. The Convention Center is approximately 15 minutes from Indianapolis International Airport (IND) and connected by skywalk to many hotels in downtown Indianapolis. Also linked to the Convention Center is a four-story urban shopping mall, surrounded by more than 200 restaurants and clubs, well-known sports venues, and a 10-block state park that features top museums, green space and a convenient canal walk. 
Back to top

What are Work Truck Show exhibit hall hours?

The exhibit hall is open:
Wednesday, March 4              10 a.m.–5 p.m.
Thursday, March 5                  10 a.m.–5 p.m.
Friday, March 6                        9 a.m.–noon

New Exhibitor Pavilion is open:
Wednesday, March 4              9 a.m.–4 p.m.
Thursday, March 5                  9 a.m.–4 p.m. 

SessionsGreen Truck Summit, and Manufacturer and Distributor Innovation Conference begin March 3. View the complete event schedule.
Back to top

How do I register for Work Truck Show 2020? Register online, download a registration form and fax to 248-489-8590, or call 800-441-6832. Media representatives can visit the media section for specific instructions or contact registrar@ntea.com.
Back to top

How much does it cost to attend this event? There are different registration options to fit your needs, including trade show-only access and event packages. For your convenience, special sessions and events, like opening reception and Annual Meeting, are available separately for purchase. View registration prices or call 800-441-6832 to learn more.
Back to top

How can I get registration discounts? NTEA members receive discounted rates on Work Truck Show packages, special sessions and events. Explore the benefits of membership and contact Luci Pfaff, NTEA director of member services, at luci@ntea.com to discuss your options.
Back to top

I just registered. How do I know if it went through? Whether you register through fax, mail, phone or web, you will receive an email confirmation notice within one week. Your badge will be waiting for you on-site at any of the conveniently located registration areas. Contact NTEA at 800-441-6832 or info@ntea.com with questions.
Back to top

Will Fleet Technical Congress be part of the 2020 program? 
Fleet Technical Congress will not be offered during Work Truck Week 2020. The content you’ve come to expect from this conference will be integrated as part of the week’s expansive educational program, which includes Green Truck Summit and fleet-specific sessions. Visit worktruckshow.com/fleets to see all of the opportunities at WTS20.
Back to top

I registered for basic access to the exhibit hall. Can I upgrade to a package? Yes, you may upgrade your registration package or add special events or sessions (view available options) online, by email at registrar@ntea.com or by fax to 248-489-8590. All changes or cancellations must be received in writing. You will receive confirmation of these changes within one week.​
Back to top

Can I register on-site? When is on-site registration open? Yes, you may register at one of the conveniently located registration areas at Indiana Convention Center or JW Marriott Indianapolis. Certain sessions and events will sell out before the Show. We encourage all attendees to register in advance to ensure an exceptional experience.

On-site registration hours 
Monday, March 2              noon–5 p.m.
Tuesday, March 3             7 a.m.–7:30 p.m.
Wednesday, March 4        7 a.m.–5 p.m.
Thursday, March 5            6:30 a.m.–5 p.m.
Friday, March 6                 8 a.m.–noon
Back to top

Do I need an educational package to attend a chassis update session? Unless you’re an employee of the presenting OEM, you will need a Conference & Trade Show Package to attend concurrent sessions such as chassis updates. Review registration package options.
Back to top

What will I receive when checking in at the Show? When you stop by one of the conveniently located registration areas, you can pick up your badge and helpful materials such as the on-site Event Directory and floor plan. If you’ve purchased a package and/or registered for special sessions or events like opening reception and Annual Meeting, access will be included as part of the barcode on your badge. 
Back to top

Can I rent a scooter at the Show to more easily cover the exhibit hall? Scooters can be reserved at the Maryland Street registration area free-of-charge on a first-come, first-served basis.
Back to top

Where can I locate a map of the Convention Center? A Convention Center map is featured in the on-site Event Directory (available at the registration areas). Information desks are positioned on Level 1 of the Convention Center at Crossroads Concourse and Hoosier Concourse.
Back to top

Can you recommend a place to stay? NTEA has arranged discounted rates for Work Truck Show registrants at nearby Indianapolis hotels (special pricing is good through Tuesday, Feb. 11, 2020, while availability lasts). Make reservations online or call 317-262-8191, Monday–Friday from 8:30 a.m.–5 p.m. EST (excluding holidays). Hotel confirmations are sent via email or fax within 24 hours.
Back to top

Do I need a car? Is convenient parking available? If you are flying into Indianapolis, a rental car is not necessary. The event and featured accommodations are conveniently situated in the heart of downtown Indianapolis. You will only need transportation to and from the airport. 

If you are driving to Indianapolis, downtown parking options are available.

Free parking is available at the Indianapolis Zoo, located near the Convention Center, at 1200 West Washington St., Indianapolis, IN 46222. Complimentary shuttle buses will loop between the Convention Center and Zoo parking lot. 

Keep in mind, the marshalling yard for exhibitors will be located at the Indianapolis Zoo. For your convenience, NTEA is offering these parking and shuttle services free-of-charge.

If you are staying at a hotel in downtown Indianapolis during The Work Truck Show, you may make arrangements to use the hotel parking lots for your vehicles. Parking rates and availability vary based on vehicle size and lot location.
Back to top

Will there be shuttles to/from my hotel and Indiana Convention Center? All NTEA-designated hotels are within walking distance of the Convention Center, and many are connected via skywalk. Shuttle buses and cars are not necessary to take you from these hotels to the Convention Center. View hotel map.
Back to top

How do I find out which companies are exhibiting? current exhibitor list is available. You can search new exhibitors and see products being introduced at Work Truck Show 2020.
Back to top

What will I find in the exhibit hall? Products from all commercial vehicle industry segments — including chassis, bodies, aerial devices, snow and ice control equipment, accessories and components — are featured at The Work Truck Show, with many exhibitors revealing or launching new offerings.
Back to top

Is there an additional exhibit area in 2020? In addition to a 500,000-square foot exhibit hall featuring the latest commercial trucks, components and equipment from 500 exhibitors, The Work Truck Show 2020 features a New Exhibitor Pavilion offering additional space for first-time exhibitors to showcase their new products. The main exhibit hall is open March 4–6, and New Exhibitor Pavilion (Rooms 137–139 in Indiana Convention Center) is open March 4–5.
Back to top

Can I preview the floor plan? Yes, the online floor plan offers helpful details about exhibitors and their products. You can search for participating exhibitors by alphabetical order, product category, geographic location, and more.
Back to top

Is there a place in the Convention Center where I can hold a brief, informal business meeting? NTEA members have access to the Member Lounge that offers a variety of seating options and Wi-Fi. Alternatively, NTEA members can reserve complimentary meeting rooms on a first-come, first-served basis; sign-up is available at the Member Lounge check-in desk, and rooms are offered for 50 minutes per meeting. 
Back to top

Is there a Work Truck Show 2020 app? Yes. The official Work Truck Show 2020 mobile app will be released in January 2020. This free app will offer a variety of features to enhance your Show experience.
Back to top

Any tips on what I should wear? Business casual is recommended, but it never hurts to pack something appropriate for a night out on the town. Be sure to bring comfortable shoes; The Work Truck Show spans the majority of the two floors of the Indiana Convention Center as well as portions of JW Marriott Indianapolis.
Back to top

Should I bring anything special? Bring lots of business cards as there are unlimited networking opportunities with thousands of industry peers. While most exhibitors equip their booths with technology to scan contact information, some booths host prize drawings requiring business cards.
Back to top

How do I learn more about becoming a sponsor and exhibiting at the Show? Becoming an exhibitor or sponsor is an effective way to bring attention to your company, product or service. For more information, contact Kathy Swartzentrover, NTEA director of event sales, at 248-479-8908 or kathy@ntea.com. Promote your presence at the Show by taking advantage of special advertising packages.
Back to top

How can I find out the latest Work Truck Show news? Join the conversation on Facebook at facebook.com/TheWorkTruckShow and Twitter @WorkTruckShow with the official Work Truck Show hashtag #worktrucks20.
Back to top

Are you offering a Work Truck Show 2020 mug? Yes, the official 2020 mug will be available on-site at NTEA Booth 3400. Stop by and grab one.
Back to top

Do I need a special license to drive vehicles at The Work Truck Show Ride-and-Drive? A CDL with air brake endorsement will be required to drive select vehicles. Learn more about Ride-and-Drive.
Back to top

I have a question that hasn’t been answered here. Can you help? Absolutely — contact NTEA at info@ntea.com or 800-441-6832. We’re here for you. 
Back to top

WTS19 hotel map
(Adobe PDF File)