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Frequently Asked Exhibitor Questions
1.
Are furnishings and utilities included in the cost of my exhibit space?
2.
Can I drive up to the loading docks and unload my own vehicle?
3.
My display equipment is mounted on wheels and doesn't require a dolly or roll cart. Can I unload and roll my materials to my booth from the loading dock?
4.
My freight will fit in a truck. Can I drive that truck into the convention center, unload it, and drive the truck out of convention center?
5.
What can I carry in or out myself?
6.
Which Unions provide services and jurisdictions at the America’s Center?
7.
Is there anything I can do myself to set-up my booth?
8.
Can I set up my booth the morning the show opens?
9.
Can I share my booth with another company?
10.
If I have a problem with show rules, a contractor, or union labor, with whom should I speak?
11.
Aren't the official service contractor (Freeman) and the union the same thing?
12.
The union employees who were sent to me are unsatisfactory. What can I do?
13.
What can the union do if I refuse to comply with their rules?
14.
What can the NTEA do if I refuse to comply with the union rules and/or show rules?
15.
I use an Exhibitor-Appointed Contractor (EAC). How can I make sure my EAC is approved to work inside America’s Center?
16.
What time will my Exhibitor-Appointed Contractor (EAC) be able to set-up my booth?
17.
What is a Marshalling Yard?
18.
Why are vehicles and heavy equipment scheduled to move in at specific times, and why do I have to wait at the Marshalling Yard?
19.
My booth isn't assigned a target move-in time but I plan on displaying a vehicle or heavy equipment. What should Ido?
20.
What happens if I miss my target move-in time?
21.
Where can I park/store my empty trailer during show days?
22.
Once my vehicle is in position, what do I need to do?
23.
Why do I pay a different drayage fee than my neighbor?
24.
If I think Iam being overcharged for freight, what can I do?
25.
What is a Bill of Lading?
26.
If my booth is damaged on move-in or move-out, what can I do?
27.
Why does it take so long to have my empty containers/crates returned after the show?
28.
I don't plan to move out on closing day. Will my booth and its contents be secure?
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1-800-441-6832