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This section of the web site answers your questions regarding attending and exhibiting at the Work Truck Show. Click on a subject heading below to view questions and answers relating to your selection. Links throughout the answers will guide you to further information on our website or from other sources. Should you have any further questions, please call 1-800-441-NTEA or contact us at info@ntea.com.
FAQs for Attendees
1. What is The Work Truck Show® and National Truck Equipment Association (NTEA) Annual Convention?
2. Who typically attends The Work Truck Show and NTEA Convention?
3. When and where is the event?
4. Where is the America’s Center located?
5. What products will I find at the show?
6. What educational opportunities exist at the Convention?
7. Can I preview the floor plan?
8. How do I access a searchable list of exhibitors?
9. What are the hours of the trade show?
10. What are the hours for on-site registration?
11. Where can I find the full program schedule?
12. How do I register for the show?
13. How much does it cost to attend this event?
14. Can I register on-site?
15. I registered for the Trade Show Only Package. Can I upgrade to a Convention Package or Complete Event Package?
16. I have already registered. How will I know if you have received my registration?
17. Where should I stay?
18. Do I need a car? If I have one, can I find convenient parking?
19. Will there be shuttles to/from my hotel and the America’s Center?
20. What should I wear?
21. Should I bring anything special?
22. I am interested in exhibiting. Whom should I contact?
23. I am a member of the media. Whom should I contact to register or for more information?
24. What if I have a question that hasn’t been answered here?
FAQs for Exhibitors
1. Are furnishings and utilities included in the cost of my exhibit space?
2. Can I drive up to the loading docks and unload my own vehicle?
3. My display equipment is mounted on wheels and doesn't require a dolly or roll cart. Can I unload and roll my materials to my booth from the loading dock?
4. My freight will fit in a truck. Can I drive that truck into the convention center, unload it, and drive the truck out of convention center?
5. What can I carry in or out myself?
6. Which Unions provide services and jurisdictions at the America’s Center?
7. Is there anything I can do myself to set-up my booth?
8. Can I set up my booth the morning the show opens?
9. Can I share my booth with another company?
10. If I have a problem with show rules, a contractor, or union labor, with whom should I speak?
11. Aren't the official service contractor (Freeman) and the union the same thing?
12. The union employees who were sent to me are unsatisfactory. What can I do?
13. What can the union do if I refuse to comply with their rules?
14. What can the NTEA do if I refuse to comply with the union rules and/or show rules?
15. I use an Exhibitor-Appointed Contractor (EAC). How can I make sure my EAC is approved to work inside America’s Center?
16. What time will my Exhibitor-Appointed Contractor (EAC) be able to set-up my booth?
17. What is a Marshalling Yard?
18. Why are vehicles and heavy equipment scheduled to move in at specific times, and why do I have to wait at the Marshalling Yard?
19. My booth isn't assigned a target move-in time but I plan on displaying a vehicle or heavy equipment. What should Ido?
20. What happens if I miss my target move-in time?
21. Where can I park/store my empty trailer during show days?
22. Once my vehicle is in position, what do I need to do?
23. Why do I pay a different drayage fee than my neighbor?
24. If I think Iam being overcharged for freight, what can I do?
25. What is a Bill of Lading?
26. If my booth is damaged on move-in or move-out, what can I do?
27. Why does it take so long to have my empty containers/crates returned after the show?
28. I don't plan to move out on closing day. Will my booth and its contents be secure?