Exhibitor FAQs

I registered and received my confirmation. Can I access the WTW21 event platform?
Once you've registered, you can start your event experience by creating your WTW21 planner. You will need to use the same email address and Badge ID listed in your email confirmation.

  • There may be up to a 15-minute delay between registering and being able to access the WTW21 planner.
  • All registrants must create a planner and be logged in during the event in order to view any of the sessions.

What is the WTW21 planner? Do I need to create one in order to view sessions and demos?
Once registered, you can create your WTW21 planner (using the email address and Badge ID listed in your confirmation). This helpful tool enables attendees to

  • Add exhibitors and products of interest
  • Save time with exhibitor and product recommendations
  • Save sessions and live demos to a personalized calendar
  • View the complete exhibitor product gallery in one place (including new products)
What are WTW21 hours
The WTW21 online event platform will be accessible at any time during the live event, March 8-12, and through April 9 for on-demand. Please refer to the event schedule for specific times.

Will there be a final attendance database available for purchase
No. A WTW21 attendance database will not be available. 


Where can I find a list of participating WTW21 exhibitors?
View all current exhibitors here.

When will WTW21 be held?

WTW21 runs March 8–12, 2021. View schedule and industry education overview.

What time zone are event activities?
All scheduled events will be held in Eastern Standard Time.

Where can I find a list of exhibitor deadlines?
Important deadlines are listed at worktruckshow.com/wtw21exhdeadlines.

Will there be any live components to WTW21, or is everything pre-recorded?
Exhibitors will have the opportunity to schedule live demos, depending on the event package purchased, at their discretion. Live demo FAQs.

Will I receive a free pass to promote this event to my customers?
WTW21 exhibitors will receive a customized promo code providing complimentary event access to the first 100 registrants. Contact Sarah Kindinger with any questions. 

Does a representative from our company have to be logged in to the WTW21 platform at specific times during March 8–12? Do we need to have someone available when attendees are viewing our listing or reaching out to chat with our virtual business card contacts?
You do not need to be signed in or available at any specific times during WTW21, but if you’re hosting a live demo, you’ll have to log in and start the demo at your scheduled time. Additionally, in order to chat with attendees, your virtual business card contacts have to be logged in to the WTW21 planner (note, they won’t need to actively monitor your listing — they’ll just need to be signed in). If your company’s designated contacts are not logged in, attendees will be given the option to email them, instead.

Will I receive priority points for exhibiting in WTW21?
WTW21 exhibitors will not receive a priority point for future booth space selection. Participating in WTW21 does not guarantee participation in future events.

Will this affect the status of my 2021 refund or any payments made toward Work Truck Week 2022?
WTW21 is a completely separate event and will have no effect on your commitment to Work Truck Week 2022 or refunds for 2021, which are being processed.

Is there a cost to attend? Will discounts be offered to NTEA members?
Registration pricing is $49 for NTEA members and $79 for nonmembers. Check your membership status. On-demand access will be available through April 9, 2021 (registration required).

What does the registration fee include?
Registration covers access to the live event March 8–12, including

  • Exhibitor listings and demos
  • OEM Update Sessions
  • Industry education
  • Advanced Chassis Update Sessions
  • Green Hour

On-demand access will be available through April 9, 2021.

I work for a chassis manufacturer. Am I allowed to attend competitors’ sessions?
With respect to the confidentiality of OEM exhibitor information shared during WTW21, in agreement with the presenting chassis manufacturers, OEM registrants are requested not to attend competitor sessions. Please contact NTEA at info@ntea.com with questions.

Can I earn continuing education credit by participating in WTW21?
International Association for Continuing Education and Training (IACET) awarded NTEA the industry-respected Accredited Provider status. IACET Accredited Providers are the only organizations approved to offer IACET continuing education units (CEUs). If you’re attending any WTW21 session and are interested in obtaining a certificate of achievement with IACET CEUs, please complete the CEU section in the overall conference survey that you will receive via email following the event. A PDF of the certificate will be sent once attendance is verified. 

Is there an event cancellation and refund policy?
NTEA regrets that refunds will not be given for any WTW21 registration, as registrants have full access to content through April 9. If you have any questions, contact registrar@ntea.com.

Are you offering a Work Truck Week mug this year?
As much as the WTW21 experience will be different from previous Work Truck Shows, one aspect still remains! The official WTW21 mug is now available.

Who hosts WTW21?
WTW21 is produced by NTEA – The Association for the Work Truck Industry.

How will NTEA be promoting WTW21?
NTEA will execute an extensive marketing campaign which includes dedicated email, advertising, retargeting and social media. In addition, in partnership with key media and industry-affiliated supporting organizations, NTEA will expand WTW21’s digital reach and awareness. We will also provide exhibitors with a WTW21 Exhibitor logo, along with access to a toolkit to support your own event promotion. 

For questions on your exhibitor listing, contact Kyle Plymesser, Map Your Show exhibitor engagement manager, at 513-277-8804 or KPlymesser@MapYourShow.com

For additional questions or information, contact Sarah Kindinger at sarah@ntea.com.